Lead operational excellence as we scale our platform to serve the mental health community. You'll optimize processes, manage cross-functional initiatives, and ensure our team operates efficiently as we grow.
Key Responsibilities
Develop and implement operational strategies and processes
Manage day-to-day operations across departments
Lead cross-functional projects and initiatives
Optimize workflows and improve operational efficiency
Build and manage operational team members
Establish KPIs and reporting systems
Requirements
7+ years operations experience, 3+ years in leadership roles
Proven track record scaling operations in tech companies
Strong project management and analytical skills
Experience with SaaS or healthcare technology preferred